Feedback
Roadmap

Have something to say?

Tell us how we could make the product more useful to you.

Verification review pending for HostMetricsPro Hello Dodo Payments team, My HostMetricsPro account verification is still under review. Identity verification is verified. Product information is submitted. Bank verification is submitted. Could you please review and update the status? Website: https://hostmetricpro.com Product: HostMetricsPro Pro Use case: SaaS subscription platform for short-term rental deal analysis. Thank you.

Bidzina Nigalidze 2 days ago

License key for single payment product

Unable to generate license key. What I did: Created a product (Single Payment, $6.99) Created a "License Key" entitlement named "******** License Key" (2 activations, no expiry) Attached the entitlement to the product Went to License Keys → Create Manual Key → selected the product Error received: "License keys are not enabled for this product." This workd in test mode but unable to do it on live mode. Please help!!!!

PixelApp 3 days ago

Business ownership transfer

I really like using dodo and want to use it again for my next startup. The only concern I had during the acquisition of my saas was the ownership transfer part. As you mentioned, the current option is a partial solution where: a) New owner updates KYC and Bank Details, b) The account email remains the same, but I managed it by asking the buyer to create a new dodo account and then switching the API keys so future payments go to their account. That was fine because it was a one-time payment product. I just wanted to ask: Will full business ownership transfer to another Dodo account be available soon or is there still no roadmap for that? My next startup is a subscription saas. If I sell the business or move away later, what options will I have? What about lock-in? I am asking because I really like dodo and want to keep building on it. Really looking forward, thanks.

Ritik Sharma 4 days ago

One Step Checkout

A two-step checkout process, where customers first enter their address and then fill in their credit card details, can be confusing, especially when they are redirected to a separate checkout page. Instead, there should be a simple one-page checkout where customers can enter both their address and card details on the same page. This makes it clear that the page is only for completing the checkout and avoids unnecessary confusion.

can oz 8 days ago

Compant Name field when "Purchasing as business" is checked

please consider this as a feature request - when buyer clicks „purchasing as business” there should be company name field instead name field, for example polar.sh does this properly https://cleanshot.com/share/mgb3DDmP I had customer who asked for modifying invoice details due to this because “Full name” field while purchasing as business was misleading for him

Mateusz 16 days ago

Add customer facing label to subscriptions

A customer might have multiple subscriptions to the same product. When this is the case it is hard for the customer to distinguish between them. Request to add a per-subscription customer-facing label (similar to Stripe's metadata.display_name convention). Use case: Products - SomeSaasProduct (Monthly) - SomeSaasProduct (Annual) User is managing multiple teams in SaaS product each requiring it’s own subscription. They might subscribe to 2 “SomeSaasProduct (Monthly)”. Once this happens it is impossible for the user to distinguish which subscription is which when trying to manage. It would be nice to provide the customer facing label in metadata so that when they view their multiple subscriptions they see which is which.

Russell Scheerer 16 days ago

Add Currency Selection Option to Revenue Analytics Dashboard

Right now, our dashboard shows all numbers in one currency(USD), which makes it hard for us to understand our business at a glance. We'd like the ability to view our analytics and transaction amounts in our preferred currency so it's easier to track our performance and reconcile with our accounting. What We Need: - Let us choose our currency from a dropdown menu - Show all our numbers in that currency - Remember our choice so we don't have to pick it every time Why This Matters: Being able to see our data in our local currency makes it way simpler to manage our business and understand our real performance without having to convert everything manually.

Venkatesh Tangaraj Yadav 18 days ago

Fix dodo multiple unexpected webhook events

When I buy a subscription I get three event .updated (expected), .active (also expected) and .renewed (unexpected). When I change plan i get .updated (expected), .plan_changed (also expected) and .renewed (unexpected). till now i observed this. there may be other wired cased. i contacted dodo in discord and they said it is normal, which is an absolute false. i tried Paddle. Paddle didn’t do such. also these cause unnecessary logic run in my app and mail to my customer due to my webhook triggered logic, user is confused. app gets glitch. please fix it asap.

Sumit Gaming 19 days ago

Allow configurable excluded Dodo provider charge

let’s say i have a subscription of 20 dollar. dodo already have tax excluded pricing which is good. so tax already gone to user. but what about dodo charge. in that case we should have a option to exclude dodo charge, which auto calculate ( the math to calculate is simple for example (amount in dollar + 40 cents )/0.96 ) dodo charge and add it on checkout or plan preview or change. or i end up with less money i have.

Sumit Gaming 19 days ago