Privacy/Phishing Risk in Customer Transactional Mails

There is no way to mask or remove our Dodo Payment admin account email address on transactional e-mails sent to customers. It is hard coded in the footer.

This poses operational risks: spam, impersonation attempts, phishing, and customers bypassing our intended support channels. The only fix is to completely turn off customer emails.

Please create an IAM feature to verify and link business identities to our Dodo accounts so we can use them as reply-to addresses in customer emails.

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board
πŸ’‘

Feature Request

Date

25 days ago

Author

Doug Beatty

Subscribe to post

Get notified by email when there are changes.