Payout status stuck on "Initiated" for 2+ weeks — no bank transfer, no updates

My payout has been sitting on "Initiated" status for over two weeks with no progression and no funds received. The status hasn't updated at all since creation, and there's been no automated notification or explanation from the platform.

This is a critical issue for sellers relying on timely payouts. I'd like to request:

  • A clear payout status tracking system (e.g., Initiated → Processing → Sent → Completed)

  • Automated email notifications when a payout is delayed beyond the expected timeframe

  • A visible estimated arrival date on the payout dashboard

Reliable and transparent payouts are essential for trust in any payment platform. Hope this gets addressed soon!

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Upvoters
Status

In Review

Board
💡

Feature Request

Date

7 days ago

Author

Saad EL

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