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Make Customer Email Optional in Checkout

Feature Request

A B2B SaaS customer using organization-based billing is facing issues because customer email is mandatory during checkout.

  • Customer email is required

  • Email is used as the primary customer identifier

Problem

  • Organizations don’t have a single permanent email

  • Billing email and account owner email are different

  • Organization ownership can change

This forces merchants to:

  • Use dummy emails, or

  • Reuse one user email across multiple organizations

Posted by Venkatesh Tangaraj Yadav ·
1 comment

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Comments1

  • tamim

    •

    Jan 12

    It would be even better, if the we/seller can customize fields. And I think without payment you won’t be able to know customer/business’s unique identity.