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Live Mode RBAC error: customer creation denied (rottenpack) Urgent

Hi Dodo Payments Support Team,
I’m integrating Dodo Payments in Live Mode for my merchant account rottenpack.
My API key is set to Read/Write, but my backend checkout fails with:

Dodo Payments customer creation failed: RBAC: access denied

My bank verification status is currently Under Review. Could you please:

  1. Check the verification status, and

  2. Enable/confirm customer creation permissions (RBAC) for my Live API key?

Details:

  • Merchant: rottenpack

  • Mode: Live

  • Error: RBAC access denied on customer creation

Thanks,
Manav
manavparad4@gmail.com [blocked]
rottenpack

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