Follow-up on Product Verification Issue

Dear Dodo Payments Team,

I hope you are doing well.

I am writing to follow up regarding my product verification, which has been pending for over a month.

I received the rejection reason:
"Need clarity on the disparity with website and description where proof of manual influence is found."

I would like to clarify my product and address any confusion:

  • My product is a digital portfolio template designed for developers, designers, and creators.

  • It is a pre-built, ready-to-use template, not a manual or custom service.

  • Customers receive instant access/download after payment.

  • There is no manual intervention or customization involved in delivering the product.

Website provided: https://getmyportfolio.vercel.app/

If there is any mismatch between the website and description, I would really appreciate it if you could point out the exact areas that need correction so I can update them.

This delay is impacting my ability to go live with payments, so I kindly request a re-evaluation of my submission or clear guidance on what needs to be fixed.

Looking forward to your response.

Best regards,
Avinash Kumar

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board
πŸ’‘

Feature Request

Date

14 days ago

Author

Avinash

Subscribe to post

Get notified by email when there are changes.