Branded Customer Portal confusion

Currently when creating a branded product via the portal we have to send https://customer.dodopayments.com/login/{business_id} in the post purchase emails where the user has bought from a branded payment page via

https://checkout.dodopayments.com/buy/…….?quantity=1 to manage their subscription, licence key, plugin download and payment methods. The user then gets an email

‘Login Link to Access the Customer Portal for xyz Ltd:
“Dear User,

Welcome to the Customer Portal for ‘xyz Ltd’” where xyz is the parent company, not the brand they bought from, different name/logo etc all unfamiliar to user.

There should instead be an optional toggle to create a branded portal link in the product creation page <Manage Your Purchase> link which then lands at the brand specific static link page e.g. https://customer.dodopayments.com/login/{business_id-brand_id} which in turn sends an email with brand wording “Dear User, Welcome to the Customer Portal for ‘Brand you bought from’” with a link to the on-brand customer portal for the product/all same brand products.

Thanks

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Upvoters
Status

In Review

Board
💡

Feature Request

Date

About 2 months ago

Author

insyt

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